How to Identify if a GVL client is Settlement vs. Voucher
This guide explains how to determine whether a client is set up as a Settlement or Voucher client within the GVL system. Understanding this distinction is important for payment handling, troubleshooting client inquiries , and ensuring correct financial workflows.
Method 1: Client Maintenance Check (Primary Method)
Step-by-Step Instructions
- Navigate to Client Maintenance
- Under Client Tasks (left-hand menu), select:
- Add/Edit Clients
- In the Client dropdown field:
- Begin typing the client’s name
- Select the correct client from the list
- Locate the "Freight Pay Client" radio button
How to Interpret Results
|
Freight Pay Client Setting |
Client Type |
|
Yes |
Settlement |
|
No |
Voucher |
Method 2: Payment Record Indicator (Secondary Check)
You can also use payment history as a supporting indicator:
- If check numbers populate on paid records, the client is typically:
- ✅ Settlement
Known Exceptions
⚠️ Some clients do not follow the standard pattern.
The following clients may display check numbers but are NOT settlement:
- Aptiv
- Cyprium
Best Practices
✅ Always rely on the Freight Pay Client setting as the source of truth
✅ Use payment records only as a secondary confirmation
✅ Be aware of known exceptions when reviewing payment history
✅ When unsure, escalate or confirm with Finance/Accounting
Quick Reference
|
Indicator |
Settlement |
Voucher |
|
Freight Pay Client = Yes |
✅ |
❌ |
|
Freight Pay Client = No |
❌ |
✅ |
|
Check numbers present |
Usually ✅ |
Usually ❌ |
|
Aptiv / Cyprium exception |
❌ |
✅ |
Need Help?
If you’re unsure about a client’s setup:
- Double-check the Client Maintenance screen
- Review payment records for context
- Contact Finance or your team lead for confirmation