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How to Identify if a GVL client is Settlement vs. Voucher 

This guide explains how to determine whether a client is set up as a Settlement or Voucher client within the GVL system. Understanding this distinction is important for payment handling, troubleshooting client inquiries , and ensuring correct financial workflows.

Method 1: Client Maintenance Check (Primary Method)

Step-by-Step Instructions

    • Navigate to Client Maintenance
    • Under Client Tasks (left-hand menu), select:
      • Add/Edit Clients
    • In the Client dropdown field:
      • Begin typing the client’s name
      • Select the correct client from the list
    • Locate the "Freight Pay Client" radio button

       

      How to Interpret Results

      Freight Pay Client Setting

      Client Type

      Yes

      Settlement

      No

      Voucher

       

      Method 2: Payment Record Indicator (Secondary Check)

      You can also use payment history as a supporting indicator:

        • If check numbers populate on paid records, the client is typically:
          • Settlement

         

        Known Exceptions

        ⚠️ Some clients do not follow the standard pattern.

        The following clients may display check numbers but are NOT settlement:

          • Aptiv
          • Cyprium

         

        Best Practices

        ✅ Always rely on the Freight Pay Client setting as the source of truth

        ✅ Use payment records only as a secondary confirmation

        ✅ Be aware of known exceptions when reviewing payment history

        ✅ When unsure, escalate or confirm with Finance/Accounting

         

        Quick Reference

        Indicator

        Settlement

        Voucher

        Freight Pay Client = Yes

        Freight Pay Client = No

        Check numbers present

        Usually ✅

        Usually ❌

        Aptiv / Cyprium exception

         

        Need Help?

        If you’re unsure about a client’s setup:

          • Double-check the Client Maintenance screen
          • Review payment records for context
          • Contact Finance or your team lead for confirmation