How do I update a User password in PowerGrid?

Step 1: Access PowerGrid

1. Navigate to https://my.afs.net
2. Click on the PowerGrid title

Step 2: Switch to the Client Account

1. In the top-right corner, change the account to the client’s internal TSI account

Step 3: Open User Maintenance

1. Open the hamburger menu on the left-hand side
2. Select Account Maintenance
3. Click User Maintenance

Step 4: Search for your User 

1. Type the User First Name in the "First Name" search bar

2. Click on the funnel icon 
3. Choose "Contains"

Step 5: Update Password

1. Click "Edit" to the left of the User Name

2. Password Requirements

   The password must:

   • Be at least 10 characters long
   • Contain:
     • Uppercase letters (A–Z)
     • Lowercase letters (a–z)
     • Numbers (0–9)
     • Special characters (! @ # $ % ^ & *)
   • Not include more than two identical characters in a row
   • Be a non-empty value
3. Click "Update"