Skip to content
English
  • There are no suggestions because the search field is empty.

How do I set up a Client User in PowerGrid?

Follow the steps below to create a new client user in PowerGrid.

Step 1: Access PowerGrid

  1. Navigate to https://my.afs.net
  2. Click on the PowerGrid title

Step 2: Switch to the Client Account

  1. In the top-right corner, change the account to the client’s internal TSI account

Step 3: Open User Maintenance

  1. Open the hamburger menu on the left-hand side
  2. Select Account Maintenance
  3. Click User Maintenance

Step 4: Add a New User

  1. Click Add New User at the top of the screen

Step 5: Complete User Details

Fill in the required fields:

Username

  • Can be the client’s email address, first initial + last name, or similar

Password Requirements

The password must:

  • Be at least 10 characters long
  • Contain:
    • Uppercase letters (A–Z)
    • Lowercase letters (a–z)
    • Numbers (0–9)
    • Special characters (! @ # $ % ^ & *)
  • Not include more than two identical characters in a row
  • Be a non-empty value

TrendVista User

  • This field can mirror the username
  • Must be populated for the client to see PG Analytics as their landing page
  • If the client is PCA, Aptiv, or Cyprium, additional setup is required

Security Level

Select the appropriate security level for the user:

  • SADMIN – Standard Admin
    Standard data entry access with IT privileges; no management report access
  • SDATAE – Standard Data Entry
    Read/write access for assigned location(s) with associated reporting rights
  • RREADA – Read Admin (No GL Coding)
    All screens visible for assigned location(s); read-only access with no GL coding
  • SREADA – Standard Read Access
    Read-only access for all screens within assigned location(s), including reporting
  • AADMIN – Application Admin
    Full, unrestricted access to all screens, functions, and management reports for all locations

            Note: Most admins use the SADMIN level.

  • SRRATE – Standard Rating Only
    Access limited to rating tools only
  • SREPRT – Report Access
    No system screen access; can receive standard reports and communications for assigned location(s)

Client Locations

  • Select the location(s) the user should have access to
  • If no locations are selected, the user will not be able to view or report on any data

Step 6: Save the User

  1. Click Save

 

Important Notes

  • Clients associated with PCA, Cyprium, or Aptiv require additional setup to access client-specific TrendVista dashboards