AFSmartTMS User Guide (Internal)
Provide a complete overview of how to use AFSmartTMS for quoting, booking, and managing shipments.
Accessing AFSmartTMS
- Go to AFS.net
- Select Log In
- Enter credentials
- Choose SmartTMS if prompted
You’ll land on the Dashboard or Navigation Panel, depending on access.
Navigation Overview
Use the left panel to access:
- My Dashboard – Account insights
- My Quotes – Create and manage quotes
- My Shipments – Track and manage shipments
- Create Shipment – Book directly
- Settings – Saved data and profile
Dashboard
Provides a snapshot of account activity:
- Lifespan Stats – Quotes, shipments, deliveries, top carrier
- Service Reports – On-time %, OS&D, exceptions (refreshes every 24 hrs)
- Recent Shipments – Last 3 booked shipments
- Trends – Shipments vs quotes, total charges
Quotes
View Quotes
- Search by ZIP, carrier, date, or user
- Actions: View, Email, Book
Create a Quote
- Enter origin & destination
- Select mode (LTL, TL, Parcel, etc.)
- Choose distribution method
- Add container details
- Select accessorials
- Review carrier rates and Book Now or save
Tips
- Use Address Book to auto-fill locations
- Use Product List to skip manual container entry
- Use Suggest Class if freight class is unknown
Shipments
View & Manage
- Filter by BOL, PRO, carrier, date, or status
- View shipment details, transit map, ETA, and containers
Tracking
- Click PRO # for carrier tracking
- Use Shipment Tracking (SmartTrack) for visibility
Common Actions
- Edit or duplicate shipment
- Print labels or BOL
- View documents (POD, signed BOL)
- Resend confirmations
- Delete shipment (does not cancel pickup)
Create Shipment
Shipments can be created:
- From Create Shipment
- From a quote
- From a pending or existing shipment
Booking Flow
- Locations & Times
- Container Info (Hazmat prompts if applicable)
- Service Type & Carrier
- Accessorials
- Cargo Coverage (optional)
- Special Instructions
- Review & Book
Notes
- Automatic coverage = up to $25/lb
- Only enter delivery windows if guaranteed service is required
After Booking
- System generates BOL (#SM…)
- Print BOL or labels (Zebra, Skid, Avery)
- Email confirmations with attachments
Settings
Key Tools
- Vendor Address Book – Save locations
- Product List – Save freight details
- Special Instructions – Reusable pickup/delivery notes
- Profile & Security – User info and password
All lists support CSV import/export.
Internal Notes
- Defaults (modes, times, addresses) can be set at the account level
- Required references can be enforced before booking
- SmartTrack supports shipments booked outside AFSmartTMS
Resources -AFSmartTMS tutorial